Legal & Regulatory Information
This information has been issued by T. Bailey Fund Services Limited (“TBFS”) which is authorised and regulated in the United Kingdom by the Financial Conduct Authority and is a member of the Investment Association (“IA”).
The following information explains certain legal and regulatory restrictions in relation to the information contained in this website and the countries in which the Funds are authorised.
Important information regarding the use of this website
This website and these terms and conditions are issued by:
T. Bailey Fund Services Limited (“TBFS”)
64 St James’s Street
Registered in England and Wales, No: 3720363
TBFS is authorised and regulated by the Financial Conduct Authority.
FCA registration number: 190293
Intended audience and use of website content
Nothing contained on this website constitutes investment advice and it is important that you do not rely upon its content to make investment decisions.
This site is targeted at and intended for the use of UK residents only. No offer or invitation is made to any other persons. In particular, no offer or invitation is made to any US persons (being resident in the United States of America or partnerships or corporations organised under the laws of the United States of America or any state, territory or possession thereof), who are excluded from the services or products offered in this site.
Please contact TBFS to check the jurisdictions in which the investment products associated with TBFS are currently authorised.
Whilst TBFS uses all reasonable efforts to ensure that the information on this website is accurate and up to date, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. TBFS accepts no liability for any damage or loss of profit whether direct, indirect or consequential in respect of the use of this website or its content. However, we do not exclude or restrict any liability that we may have under the Financial Conduct Authority rules and principles and any other applicable law or regulations in England and Wales.
The content of the pages of this website is for your general information and use only. The information contained in this website may be changed by TBFS at any time without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without TBFS prior written consent.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Information, not advice
TBFS does not give investment advice based on individual circumstances. If you have any doubt whether any of the funds for which TBFS acts as Authorised Corporate Director (“ACD”) are suitable for you and you wish to obtain personal advice, please contact an independent financial adviser.
TBFS is committed to ensuring that all complaints received are handled fairly, consistently and promptly and that the firm identifies and remedies any recurring or systematic problems, as well as any specific problem identified by a complainant.
If you wish to complain about any aspect of the service you have received from us, you can contact us in the following ways:
By email at: firstname.lastname@example.org
By phone on: 01159 888 200
By post at: The Compliance Officer. T. Bailey Fund Services Limited, 64 St James’s Street, Nottingham, NG1 6FJ
Our regulator, the Financial Conduct Authority, defines a complaint as any oral or written expression of dissatisfaction, whether justified or not, from or on behalf of a person about the provision of, or failure to provide, a financial service or redress determination.
A complaint must be received from an eligible complainant – or from an authorised person on behalf of an eligible complainant - and must involve an allegation that the complainant has suffered (or may suffer) financial loss, material inconvenience or material distress.
We will endeavour to resolve a complaint at the earliest possible stage. However, if you are not satisfied with our response to you, or if eight weeks have passed since you first let us know about your concerns and we have not replied to you, you can refer your complaint to the Financial Ombudsman Service for review.
The Financial Ombudsman Service is a free and easy-to-use service which settles unresolved complaints between consumers and businesses that provide financial services. It resolves disputes fairly and impartially and, should you need to refer a complaint to the Financial Ombudsman Service, the firm will cooperate fully with its review of the case.
It is important to remember that the Financial Ombudsman Service will only consider complaints referred to it after the firm has had the opportunity to investigate the matter so please contact us first and will do all we can to help you.
You can contact the Financial Ombudsman Service in the following ways:
By phone: 08000 234 567
By mobile: 0300 123 9123
By email: email@example.com
By post: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
A copy of our complaints procedures is available upon request.
Anti-Money Laundering Requirements
We are obliged under the Money Laundering Regulations to obtain independent documentary evidence of identity. Details of the procedures for the verification of an investor’s identity are contained in the relevant application form. If you have any questions about the information required please consult your independent financial adviser.
Messages that you send to us by e-mail may not be secure. We recommend that you do not send any confidential information to us via e-mail. If you choose to send any confidential information to us via e-mail you do so at your own risk with the knowledge that a third party could intercept this information. You will be responsible for ensuring that any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.
Legal Information / Notice
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than with the prior written permission of TBFS. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Telephone calls may be recorded for monitoring and training purposes.
Each time you use the site, a condition of use is that you comply with the above terms.